Case management, Steinway’s second largest program, is offered in Queens and in the Bronx. Altogether the agency operates 4 case management programs that serve adults with chronic and persistent mental illnesses and children and adolescents with serious emotional disabilities.
At Steinway, case management is premised on the belief that consumers need a variety of services to maintain stability and to remain at work, at school and in the community. Consumers with more complex problems work with intensive case managers. Those with a greater ability to live independently are served by supportive case managers. Each case management team includes two supportive case managers and one intensive case manager.
Case Management Programs include:
- The Adult Blended Case Management Program is based in Queens. It is designed for adults over the age of 18. In 2010 this program began serving Bronx residents. To serve this new population, two case management teams were added to the program, bringing the total to seven.
- The Bronx Children Blend Case Management Program, New York City’s largest program for children and adolescents, has seven case management teams. It serves children aged 5 to 18.
- The Home and Community Based Services (HSBC) Program is Steinway’s most intensive form of case management. Serving children and adolescents between the ages of 5 and 18, the program is for young people at highest risk for out-of-home placement or hospitalization. All consumers work with an Individualized Care Coordinator.
- The Queens Children Case Management Program which serves young people aged 5 to 17. It has 1 case management team works closely with HSBC Program to create a step down services as families become better able to manage their lives.