Ensuring that Steinway performs all its work at the highest quality level is the responsibility of the Quality Management, Human Resources and Fiscal Departments. Quality Management insures that programs meet standards, incorporate best practice standards and promptly addresses problems. The Human Resources Department handles all employee related issues. In addition, the agency provides on-going training to all staff, keeping employees up to date on numerous topics The Fiscal Department prepares SCFS’ budget and oversees its day-to-day finances.