Training and Quality Management Departments
Keeping Steinway at the vanguard of community-based human service providers is the responsibility of its Training and Quality Management Departments.

The Training Department enables staff to work at their optimal level and insures that the most state-of-theart therapeutic strategies are employed at the agency. Trainers cover a multitude of clinical, practice and legal issues. By identifying specialized needs, clinical staff plays a key role in developing the training agenda. The program utilizes trainers from within and outside of the agency.

The Quality Management Department insures that Steinway programs offer the highest level of care and reflect the agency’s mission. The Department insures that SCFS programs are in compliance with agency and government standards. It also evaluates programs, measures results and conducts research.